Terms and Conditions

1. Acceptance of Terms

By accessing or using the PerfectFIT platform, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Use of the Service

PerfectFIT provides a platform to discover, book, and attend fitness classes at participating studios. You agree to use the service only for lawful purposes and in accordance with these terms.

You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account and book classes.

3. Account and Registration

When you register, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

4. Bookings, Credits and Payments

Class bookings may be subject to credits or fees as displayed on the platform. Payment terms, refunds, and cancellation policies are set by individual studios and may vary. By booking a class, you agree to the applicable studio's policies.

Credits or vouchers purchased through PerfectFIT are subject to our and the studio's terms. Refund eligibility is determined by the relevant cancellation policy at the time of booking.

5. Health and Participation

Fitness activities involve inherent risk. By participating in classes booked through PerfectFIT, you confirm that you are in good health and able to participate. You should consult a healthcare provider before starting any new fitness programme. PerfectFIT and the studios are not liable for any injury or loss arising from your participation.

6. Intellectual property

PerfectFIT owns the platform software, branding, and Content (excluding material studios supply). You receive a limited licence to use the platform as described in these terms. You retain rights in content you submit and grant us a licence to host and display it on the platform as needed to operate the service.

7. Disclaimers and limitation of liability

The platform is provided on an "as is" and "as available" basis to the extent permitted by law. Fitness activities carry risk; you participate in classes at your own risk and should seek medical advice if appropriate.

To the fullest extent permitted by law, PerfectFIT is not liable for indirect or consequential losses. Our aggregate liability for direct damages is limited to the greater of fees you paid to PerfectFIT for the platform in the prior twelve months (excluding amounts passed through to studios) or ZAR 1,000, except where the law does not allow that limit.

8. Privacy and PAIA

Processing of personal information is described in our Privacy notice. Access to certain records may also be governed by PAIA; the Information Regulator's Form 2 (Regulation 7) is available from the site footer.

9. Governing law and disputes

These terms are governed by the laws of the Republic of South Africa. Disputes should first be raised with us in good faith; mediation, arbitration, or courts in South Africa may apply as described in the full terms document or as required by consumer law.

10. Changes and contact

We may update these terms; we will post changes and update the date above. Continued use after changes may constitute acceptance where the law allows.

Questions? Contact us through the app or the contact details on our website.